What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile when you provide it to us in order to process a request. We do not collect or store any financial information – financial matters are handled exclusively by our payment providers.
How do we collect Information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
How do we store, use, share and disclose our visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
In order to provide the services on this site, we and our service providers, including but not limited to Wix.com, our payment providers, Google and social media companies including Facebook, may install cookies in your browser that identify you to provide continuity of experience while shopping here and to gather aggregate data as per their own privacy policies. We respect your right to block cookies if you do not wish to be tracked. However if you do choose to block cookies there may be some features of our site that do not work correctly or which display odd behaviours.
How can you withdraw your consent?
If you decide not to allow us to process your data at any time, please contact us at firstname.lastname@example.org or send us postal mail to: 8790 Front Road, Stella, Ontario K0H2S0, Canada. Because there are other parties involved as described above, we may not be able to remove any information stored or processed by them. In those cases you should contact the relevant services.
Other questions about your contact information.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com or send us postal mail to: 8790 Front Road, Stella, Ontario K0H2S0, Canada.
If you decide not to allow us to process your data at any time, please contact us at or send us postal mail to: 8790 Front Road, Stella, Ontario K0H2S0. Because there are other parties involved as described above, we may not be able to remove any information stored or processed by them. In those cases you should contact the relevant services.